Ordering and Delivery

01. Order confirmation

02. Confirm deposit

03.Preparation for delivery

04.Delivery begins

Frequently Asked Questions (FAQ)

  • General order deadline
    → 10 a.m. every day
  • Deadline for delivery orders on Wednesday/Friday (specified date)
    Wednesday delivery : Monday 10 a.m. / Friday delivery : Wednesday 10 a.m.
  1. General order products can be delivered the next day if ordered before 10 a.m. every day .
  2. Orders delivered on Wednesday/Friday (specified days) will be delivered on Wednesday/Friday if ordered before 10 a.m. on Monday or 10 a.m. on Wednesday, respectively .
  3. If you order a general order product and a Wednesday/Friday (specified date) delivery product together, they will be delivered together on the delivery date of the Wednesday/Friday (specified day) delivery product.

    Delivery times vary by region, so please check the table below.
  • Pakubuwono Residence (morning delivery) 09:00 - 11:00
  • Botanica (morning delivery) 09:00 - 11:00
  • Pondok Indah Residence (morning delivery) 09:00 - 11:00
  • All areas of Jakarta and Karawachi (afternoon delivery) 14:00 - 17:00

Customers living in areas where delivery is not possible (areas other than Jakarta/Karawachi) can receive the product directly from the supermarket pick-up point after ordering.
If you wish to receive payment directly, please click the Whatsapp icon at the bottom right of the site and contact customer service .

  • Pick-up point: New Seoul Mart 2nd floor (Jl. Wijaya I No.53, RT.8/RW.5, Petogogan, Kec. Kby. Baru)